HealthCall operates in a quality framework to ensure you a high standard of care every time you use our services. Our processes of recruitment, policy and procedure, ongoing education and feedback from clients ensure a high quality service is provided.
Recruitment Our staff come to work for us usually through a referral from a friend or colleague as well as through advertising and through our website.
Our recruitment staff conduct thorough interviews and reference checks after checking a candidates resume and working history. We also take into account the candidates interest in working with our clients and their level of initiative.
Successful candidates are inducted and oriented to HealthCall’s mission, values, expectations and their “Whatever it takes” attitude so when they commence working you can be confident in our service levels.
RegistrationAll nursing staff are required by law to have current professional registration
Police ChecksAll of our staff are required to have positive police clearances and working with children checks where applicable.
ISO 9001 certificationHealthCall is quality certified to give you peace of mind when utilising our nursing and support services